Frequently Asked Questions (FAQs)
I'd like to talk to someone over the phone about the book and/ or brain training
Sure, just email us and we'll follow up with a phone call. Send your email to nickyv (at)
We didn't want to list our telephone number on this
website because of telemarketers. However, we'd be happy to make plans for a telephone
How do I order the book or ALERT 60-day brain
You can order on this website, or mail in a check or money
order. Our mailing address
20 Minutes To Less Stress, LLC.
29 Smokehouse Drive. Simpsonville, SC 29681
Please include your name and address where you want the products shipped. Include
your phone number or email to receive our confirmmation for your order.
To order by credit card, please use the order
page on the website.
Can I place my order over the phone?
Sorry, but we don't have the capacity to take credit cards over the
phone. (We try to keep our
expenses and overhead low, so that we can pass the savings on to you.) If you'd like to talk to us over the telephone us, please email us with your contact
Do you offer a 30-day money-back quarantee on the ALERT
60-day brain training program?
you're not satisfied, you can
return the ALERT to us within 30 days of purchase for a refund. Shipping and handling is not refunded. Mail the
ALERT back to us at your own expense, when requesting a refund or repair. (Our address is listed
Do you have a warranty on the ALERT 60-day brain training
Yes, the control box,
eyeglasses and headset are covered by a one-year warranty for parts and labor on all defects. If neccessary, we
also have extra or replacement parts available for purchase at any time. Email us if you need assistance with your
product or replacement parts.
How often can I use my ALERT
"light and sound machine"? Can I do two sessions back to back?
We recommend that you use the ALERT at least once a day, for the first
60 days of the program. This is the minimum requirement. During this time, you may use the device more often, if
you want to. That's up to you.
It's fine to do two sessions back to back, or repeat a session, if you want
Many customers enjoy doing the regular program in the morning and a relaxing Schumann
session (check out session C1) in the afternoon or evening. You can also use the C1 session before going to sleep
or run a session in the middle of the night if you have awoken but are having difficulty falling back to
"If I double up, and do two sessions a day,
will I get results faster?
Not neccessarily. It is better to be consistent and keep a regular pace. Use the
ALERT everyday to condition your brain for peak performance. Doubling up, and doing extra sessions will not help
you get results faster. Don't stress yourself out with this program. Just relax and be consistent-- the results
will come soon enough.
Should I keep my eyes open or closed? Should I stay awake or fall asleep
during a session?
Actually, either way is
fine. You can keep your eyes open or closed. However, we recommend that you close your eyes while using
the ALERT so that you can relax deeply, and let go of stress and anxiety. One of the goals of
the program is to relax a little deeper with each session.
To guage your progress with the program, we focus on six stages (or landmarks) that occur
during deep relaxation. (This is based on the research of biofeedback practitioner Anna Wise, from her
book Awakening the
When you use the ALERT, you will gradually progress through these various stages.
With your first ALERT session, you will probably be at stage zero or one. With each session, you will relax a
little deeper and gradually progress to the next stage. After completing the ALERT program you will have reached
If you want to keep your eyes open, it is recommended that you purchase our special
eyeglasses with "view holes." This eyeset is the same as the ALERT eyeglasses, but with view holes cut out so that
you can see while you're doing a session. These eyesets are popular with athletes to use while exercising, and for
students to use while reading or studying.
During the session, I sometimes fall asleep.
Is that ok? Does the program still work if I fall asleep?
Yes, that is fine. The ALERT still works, even if you fall asleep. You
don't have to be awake in order for the program to be effective. In fact, one of the intended outcomes of the
program is that you learn to relax deeply and let go of stress. If you're falling asleep during a session, you're
using the ALERT, I still feel
drowsy and want to sleep. Is it ok?
ALERT will help you to relax so deeply
that you may want to sleep for a while. Initially, you will feel sleepy or more tired than usual. If this happens,
don’t be alarmed. The tension and stress has been stored in your body for a long time, and it's finally being
Are there any negative side
Side effects are rare. While using the ALERT, some customers experience a quick shake
of your hand, arm, leg, or foot. It’s the same thing that occasionally happens as you drift off to sleep. Again,
this is simply the release of tension from the body. It’s a normal response and nothing to be concerned
When you use the ALERT, you will
probably drift off or fall asleep. Some people say it feels like you're going under an anesthetic. At the same
time, you can be awake and aware of your surroundings. There is nothing to be afraid
What's the best time of
the day to use the ALERT?
This is a question that we're asked all the time! It's really up to you. What
you can do is experiment with different times to determine what's best for you. Here are some times that you
• In the morning, before you start your day. You could try setting the alarm
clock 30 minutes early. Put on your ALERT gear, and go back to sleep. You'll awaken refreshed and ready for the
• During the day, when
you feel worn-out, overwhelmed, exhausted, or stressed out. (As a quick
• After intense exercise. Nothing like a little ALERT session to
re-charge your batteries and give you a boost of energy.
• Before working on a big project, or homework assignment. It helps take
the edge off your anxiety, and energizes your brain to read, study or solve problems.
• Before a speech, presentation, or special meeting. Again, this is an
instance where the ALERT will calm you down, and relax and stabilize your emotions.
• Before you go to sleep, to help you settle
down. (Try the ALERT sessions A1, A2, A3 or A4, or session C1 or C6. The rest of the ALERT sessions
have an energizing effect, and may keep you awake)
• For insomnia and trouble sleeping asleep. (Again, try ALERT
sessions A1, A2, A3 or A4,session C1 or C6. If you wanted to, you could try session C6 with relaxing music, guided
Is it ok to use the ALERT before going to
Yes, but this may not be the best time for you. You may awaken after the session and
be wide awake. Also, it is not recommended that you make a habit out of always doing your sessions before going to
sleep. Experiment with some different times, and determine what suits you best.
Actually, there is a
special session on the ALERT control box to help you sleep. It is session C-1. This is a soothing, quietting
session that willl calm and relax you, so that you can drift off to sleep. That's one session that you
can always use before you go to sleep. Or try session C6.
With the ALERT, does it make any difference whether you go
through A1-A5 in sequence five times or is it better to go through one session five
The ALERT program suggests that you do one session
at least five times before doing the next one. The reason for this is to “practice” the session—when you see and
hear this rhythm, your brain is practicing it. It’s been said “practice makers perfect and repetition creates
mastery.” So by doing the session five times you are practicing it until you master it. The next session is also
a little more difficult than the previous one, so it’s good to master it before moving on to the next one. Each
session builds upon what you learned in the previous session.
With the ALERT, can you skip around from A's to B's to C's - for variety, to
It’s recommended that you listen to the sessions in
sequence for the first 60 days, and then you can skip around to any session you like. Again, the reasons for
this is to practice and master the sessions. Also, each session builds on the previous one. It’s a cumulative
Do the ALERT sessions stimulate my brain and
isn't the idea to repeat the stimulation?
Yes, all the ALERT sessions stimulate the brain. The repetition is what
helps you master it. Also after you’ve mastered the lessions, the program “conditions” you so that you can retain
and hold the Rhythm of Peak Performance.
How is this a natural remedy for
The ALERT brain training program is an natural way to boost your brain power so that
you can tune out distractions, get organized and be productive. The program teaches you the Rhythm of Peak
Performance (The technical name for it is the Sensory Motor Rhythm). Every time you do a session, you're practicing
this rhythm. After 60 days, you will have mastered it. That's when the rhythm becomes an automatic response, and
you can do it without thinking about it. It just comes naturally.
If I do this program, will my ADHD disappear
forever and never come back?
The ALERT program enables you to conquer ADHD. It creates new neural
pathways in the brain. These changes are permenant and yours to keep. The only thing that can cause you
to relapse is trauma or crisis. It could
be anything: Losing your job, ending a relationship, being in a car accident, the death of a loved one, etc.
Even positive changes can trigger your ADHD to flare up again, such as getting married, starting a new job, or
moving into a new house. If your brainwaves become unbalanced for any
reason, they may not return to
normal once the event has passed. If
this happens, it's time to start using the ALERT again. Use the program every day until your ADHD
We stand by our promise that the ALERT will enable you to conquer ADHD. Our brain training
program is a tool that enables you to be prepared for the storms of life. If you're having a bad ADHD day,
then you can use the ALERT to let go of stress and anxiety. You can use the ALERT when you feel restless, and
crave a little extra burst of energy. You can use the ALERT to stimulate and arouse the brain. You can use the
ALERT to boost your ability to focus and get things done.
Isn't that better than running to the medicine cabinet when your ADHD flares up? The ALERT is an natural, drug free
way to cope with the stress and strain of life. It will help you to be prepared for whatever comes your way. When
you train your brain, you transform your life.
What is Sensory
Motor Rhythm (SMR)?
The Sensory Motor Rhythm was
discovered almost 50 years ago by Dr. Barry Sterman, a neuroscientist at UCLA medical school. It is a brainwave
frequency that is associated with motor stillness and calm focus. It is the ability to concentrate without a sense
of urgency. It is a beta brainwave frequency of 12 to 15 Hz. When this electrical brainwave frequency is reached,
it sets the brain up to communicate with the body’s motor systems to settle down, tune out distractions, and tap
into your body’s natural energy—which is a state of calm.
The SMR also soothes restless energy. It helps to soothe
feelings of “I can't stand this a second longer” or “Get me outta here.” If you have ADHD, you're familiar
with the frustration that comes with waiting in line, listening to a boring speaker, or driving behind a slowpoke.
The SMR can rescue you from this restless energy. It calms your jittery nerves, so that you can roll with the
punches, rather than getting stressed out. It also gives you a stick-to-it-iveness that enables you to focus,
concentrate, get organized, and complete assignments in record time.
In Nicky's book, she refers to the SMR as the Rhythm of Peak Performance. It is the rhythm of a person who is
optimally concentrating, focusing, remembering, being organized, and getting things done. This is the intended
outcome of the program: That your ADHD is replaced with the Rhythm of
The ALERT enables you to practice this rhythm until you master it. It's like they
say, "practice makes perfect and repitition creates mastery." With the ALERT, you are practicing the Sensory Motor
Rhythm. By the end of 60 days, you willl have practiced this rhythm so much that you've mastered it. Now, your
brain uses this rhythm on it's own. That's when this rhythm becomes an automatic response. It's like riding a bike
or swimming, you can do it automatically without thinking about it.
Is it ok to use
the ALERT while taking Ritalin (or other drugs)?
our customers are already taking Ritalin (or other meds) and gradually taper off with the help of their doctor. If
your doctor is unfamiliar with the ALERT, please download our special 11-page report,
The ALERT program is a natural alternative to drugs, and will stimulate and arouse
your brain so that you can better concentrate, focus, tune out distractions, get organized, and be productive. ADHD
drugs are a temporary quick fix, but the ALERT makes permanent lasting changes in your brain. It creates new neural
pathways for peak performance.
What is Audio-Visual Entrainment
The ALERT is a form of audio-visual entrainment, (AVE) or brain training. Your brain
is being stimulated through the ears (auditory cortex) and eyes (visual cortex.) Using the ALERT is a relaxing and
enjoyable experience. Most people forget about the light and sound as they begin to relax deeply. Within seconds,
you will probably feel like you have fallen asleep.
When you use the ALERT, you will see and hear a rhythm in the form of flashing lights
and heartbeat sounds. As you hear and see this rhythm, your brain starts to copy and mirror it. In other words, you
will become in-synch with the rhythm emitting from the headphone and eye set. With repeated use, your brain learns
to practice and master this rhythm.
By training your brain with the ALERT, you will: (1) stimulate and arouse the brain,
(2) stabilize the tempo of your brainwaves, (3) experience a boost of electro-chemical communication in the brain,
(4) replace your ADHD with the Rhythm of Peak Performance, (5) increase oxygen and blood flow to the brain, and (6)
relax deeply, which lowers stress hormones in the blood (cortisol, adrenaline, and insulin.)
If you want to know more, please
read Nicky's book Train Your Brain, Transform Your
Click here to read the
What is entrainment?
To entrain means to follow a rhythm and move at the same pace. With the
ALERT, entrainment is what happens when your brain gets "in synch" with with rhythm it is seeing and
hearing. It is a phenomenon that occurs naturally, without conscious effort. The ALERT uses the Sensory Motor
Rhythm to help you conquer ADHD and condition your brain for peak performance.
What are brainwaves?
Your brain is made up of
billions of neurons which use electricity and chemicals to talk to each other and learn. The combined
electrical activity (billions of brain cells talking and sending electrical signals) is called a “brainwave
Brainwaves reflect the rhythmic
activity of the brain. On paper, brainwaves look like wavy lines because of their cyclic, wave-like nature.
Brainwave frequencies are described in terms of hertz (Hz) or cycles per second, which are measured by an EEG (or
Explain the four types of brainwaves.
(1) Beta are quick, low amplitude
brainwaves of 14 to 40 times per second (Hz). Beta brainwave patterns are generated naturally when in an awake,
alert state of consciousness. Beta waves are produced when you perform any task that requires you to
(2) Alpha waves are between 8 and 13 Hz. Alpha waves occur when you rest,
meditate or quiet your mind. Alpha represents a state of
non-arousal. You’re probably in alpha when you’re watching TV after a long hectic day.
Alpha brainwave rhythms produce:
• Peaceful feelings
• Warm hands and feet
• Sense of
• Improved sleep
• Improved academic
• Increased productivity in the
• Reduced anxiety
• Improved immune functioning
It is believed that many
creative geniuses, such as Einstein, are in a semi-permanent alpha state. Many insightful people have poor
grades in school and are thought to be slow learners. In reality, they need more of a challenge in order
to arouse and stimulate their brain.
(3) Theta (4 to 8 Hz): Have you ever sat down to
watch a movie with a bag of popcorn? Before you know it, the popcorn is gone and you don’t really remember eating
more than a few bites of it. That is an example of a theta state. Sometimes, the same thing happens when you’re
driving on a freeway and can't remember the last five miles. In theta, you tend to disengage from the task at hand.
You may begin to daydream, imagine or reflect on other things. Interestingly, it is in theta that we often
experience flashes of insight, or “eureka” or “light bulb” experiences. In this way, theta can be a very positive
and creative mental state.
(4) Delta (0.1 to 4 Hz): When you’re sleeping deeply (but not dreaming), you tend to be in a delta
brainwave state. In delta, your brainwaves are of the greatest amplitude and slowest frequency. They typically
range from 1 to 4 cycles per second. They never go down to zero because that would indicate the absence of
brainwaves, or clinical death. However, deep and dreamless sleep will take you down to the lowest frequency, which
is 2 to 3 cycles a second.
For more information on
brainwaves, please read Nicky's book Train Your Brain, Transform Your
Life. Click here to read the first chapter
What is HRV (Heart Rate Variability)?
HRV is a relaxation technique
primarily used with tense people who often experience shallow, rapid breathing when feeling overwhelmed, nervous
and/or anxious. By listening to the heartbeat played through the headphones, people can control breathing deep into
the tummy (not the chest) for two heartbeats and breathe out for two beats. The breath cycle has been preset to
take roughly eight seconds at the beginning of the sessions and lengthen to ten seconds as the session
What is Target Rate?
The target rate is the desired
brainwave state the user wants to achieve during a session. The target rate must remain constant for at least five
minutes, which is the time needed to allow brainwave entrainment to occur. When selecting a preset session, the
length of time of the session is displayed in minutes and then the target rate flashes. Some preset sessions have a
start rate, end rate and a target rate. Some of the sessions have a variety of different rates and therefore no
target rate exists.
ALERT help me to reduce TMJ and jaw tension?
Yes. Most people with myo-fascial, shoulder
and/or TMJ pain, will begin to feel relief within 10 minutes.
Do you have other questions that are not answered here?
Send an email to nickyv(at) bellsouth.net
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